I'm Baaaaccckkk.........

Dear Person at Cable Company Support Center Chat Room,

You are not fooling anyone by calling yourself, 'Rudy.'  Your misuse (and lack) of articles betrays you.  Plus, you didn't fix my problem.

                                                      Sincerely,
                                                      America

Comments

  1. LOL. i can hear the subcontinent lilt in the speaking of "rudy."

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  2. Yaaaaaaaaaaaaaaay, you're back!!!!

    And thank you for posting this on behalf of all of us who have gone through this frustration.

    Amen!

    X

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  3. Hey, it's good to have you back! Blog-space has been a little lonely without you. . .

    ;)

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  4. I have to put a call in to tech support for our computer soon. Not looking forward to it.

    Welcome back!!!

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  5. Lime - Last time it was Debbie!

    Ron- You are quite welcome! My patience has been worn thin by having to set up and cancel utilities, newspapers, etc. over the last two months. Cable is the worst!

    Craig - It's always nice to be missed.

    Chick - I keep thinking that the online chats will be easier because I don't have to hear the accent, but honestly, a lot is still lost in translation.

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  6. Hey Bijoux, So good to have you back, it's been hard holding up the blogosphere without you :^)

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  7. I know the feeling. Someone on the other end of the line who simply doesn't understand what you're talking about, let alone know how to fix the problem.

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  8. Hooray, you're back!

    Gahhhhh, I loath the call-center, every one of them. Hope you got everything squared away :)

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  9. I don't blame Rudy. I blame the lawmakers in our own country who have made it legal and cost-effective for big businesses to outsource our jobs and still claim to be American companies, all the while raking in huge tax breaks. I'm with Pogo Possum on this one - we have met the enemy and he is us.

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  10. Jimmy - I was super happy when you returned!

    Nick - I usually have to explain to them how THEIR system works. It's just sad.

    Sailor - It's fun to google the problem and see how many other people are experiencing the same exact problem all over the country!

    Agent - I don't disagree, but as much as I'd love to blame the federal govt for poor customer service in America, that really lies on the shoulders of 80% of the businesses today. Or at least the ones I frequent, unfortunately.

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  11. America,
    laughing all the way to the bank. Thanks again for your generosity.

    Roodey

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  12. Hey there, welcome back! How's that new house?

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  13. Hey there Bijoux,

    Great to have you back,too.
    Hoping that you are settled in and feeling homey now.

    Best wishes from across the big pond.

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  14. X - House is fantastic. Couldn't be enjoying it more!

    Barb - Still have to hang some things, but other than that, we are completely settled.

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